Friday, May 29, 2015

Medical Hiccups

It's been a while. I've been finishing up my semester and have been pulled away from self reflection and adventure writing. Instead, I've been writing for long assignments that have been coming and going in my life as if through an ever-revolving door that might be spinning a bit too quickly.

But I'm back, for now.

The first story that I can share since coming back from the darkness that is the school library is about medical shenanigans that happened recently.

Let's just start this off by saying I am shocked how much I currently miss the American medical system. Not specifically the amount of money I have to shell out to get care or the mind-numbing loop holes US insurance companies have to back out of payments - of course I don't miss that! What I do miss is knowing exactly where to go should I need some good quality services now-ish.

I should note as a disclaimer that most of these experiences here have been inside the university health services center. That said, it's been a pretty rough go of it for a few weeks.

I woke up one day with some part of my body swollen and clearly not right a few weeks ago. Being a diligent and impatient New Yorker, I ran to the student health center as soon as it opened and got in with a doctor to check it out. I was put in with a guy who kind of mumbled and swabbed the area for testing and sent me home with low-strength antibiotics and an anti-fungal cream, scheduled to come in the next week for results. Perplexed though I was about having antibiotics and anti-fungal at the same time, yet ever-obedient, I took the medication like a champ for the next few days.

A couple of days later, my swollen self was looking (and feeling) worse. Unfortunately it was the weekend, and I live in a place where none of the medical offices here are open beyond the 9-5 drudgery of the week. My sources tell me that urgent care options have only entered Brisbane in the last year or so. Desperate, I called a home-visit doctor service and waited for four hours until a doctor showed up and quickly decided that my antibiotics were too weak for the infection and that anti-fungal cream was clearly a mistake. He recommended I take a double dose of what was left of the antibiotics. The antibiotic cream the home-visit doctor gave me worked like a charm, and I wondered why I wasn't given that before.

I get back to the university doctor for my results and things start unraveling. First of all, he made an awful lot of comments about the American health system, flipping from why his analysis must be right because he's using American products to why the American system is not up to snuff and why I should be grateful I'm getting medical advice in Australia. This has left me thinking he's got some dark past with some American lady who's left him with many therapy visits to feel better.

I won't get into the details of the ordeal, but let's just say he knowingly gave me an inadequate amount of medicine and told me in a very candid way that the test results indicated that I might have some health problem that would need further investigation (not exactly like I need more health problems in my life). He also told me information about this potential health problem that I know from research is offensively incorrect. To make it worse, I now had a whole week ahead of me to be worried about my health and lament not being able to call my doctors in the US about what was happening to me and get information I can trust....and during finals.

So I requested more in-depth blood tests (which probably should have been his idea) and was leeched of a few vials of blood. Feeling uncomfortable with this doctor, I requested at the front desk to be put with a female doctor next time to talk things through, which seemed to confuse the appointment receptionist. I came out pretty upset and irritated with that doctor. I also found out this guy specializes in Men's Health...so I'm not entirely sure why I was put in the same room with him at all in general.

Yesterday I went back in for the blood tests. The doctor I had originally seen, despite requesting another doctor, was given to me once again and I politely hid my inner rage of having to see him again. The guy, unsurprisingly, took the first half of the 10-minute consultation to stare at the computer screen without addressing me. I requested a print-out of my results so I could share the time in silent contemplation with him, which seemed like a great idea to him. I peered down at my test results to see everything in the clear....I am free of syphilis and Hepatitis and a bunch of other fun things he ordered for testing. Except, he hadn't ordered the initial blood test that was the whole reason my blood was taken. I asked him what happened, and he looked around saying, "Oh, I just assumed they would have tested for that. Oh well, I'll call the lab to see if they've some blood left for testing."

Now I have to email next week for the results I have already been waiting over a week for, from a doctor who seems to lack bedside manor skills in the worst way. And I now have anecdotal evidence that (alongside my experience at NYU) absolutely no student health center in the world will ever be able to adequately serve me and my high-maintenance body correctly

All of this is to say is that, aside from the student health center I have no idea where in Australia I can go get a doctor who can give me the service and support I need to feel healthy and comfortable while I'm here. I don't have the public health insurance option, so most places I'd have to pay for consultations. I don't like the feeling of uneasiness I get when trying to figure out if I can go to doctors here, and who can take care of my special needs well. And also, who will recognize me as in need of Women's Health, not Men's Health. I'll be trying a new clinic next week that is near my home and pay a little bit of money to see if they're a better option for my sad, sad body.

In NYC, I know exactly where to go when I feel unwell and know that I won't have to come into the office three times for one issue, unless it's chronic. I won't even need to come into the office for test results, as they're digitally sent to me. I asked the doctor at the university why things weren't digitized here, and he snarkily said, "Well, if we did that you'd have to pay as much here as you do in the US!"

Don't worry, though - my other upcoming posts will be a lot more cheerful.

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